Get in touch

Have a burning question about sold-out bags, shipping prices, returns or repairs? You might want to check out our Customer Service FAQ page

Book an appointment to visit our retail store and workshop:

Appointments are available both for virtual and in person appointments.


Have questions about the guarantee?

If anything goes wrong, we are here for you! Here's the link with more info about guarantee we offer, hardware we use and even our Quality Commitment!  

Still need to know more or have a suggestion?

We'd love to hear from you!
You can call or text us at 212-390-1710 or email us via the form below!

Contact us

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