Virtual & In-Store

Shop with us virtually or in-store! Schedule an appointment to shop with Crystalyn in her private workshop in Seattle.

Schedule Appointment

Guarantee & Repairs

Read about our quality commitment and learn what to do should the unthinkable happen to your beloved bag.

Read Our Guarantee

Care & Use

Curious about how to care for your bag, and which fabrics you can throw in the machine to wash? Read our FAQ!

Learn How to Wash Your Bag

Repairs Address

3403 31st Ave W
Seattle, WA 98199

Customer Service

(212) 390-1710

Have a burning question?

If you can't find the answer to your question about shipping prices, sold-out bags or returns on our customer service FAQ, please use the form to get in touch!

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Workshop Safety Guidelines

If you're visiting our workshop in Seattle, please check with regional health officials for best practices.

Other guidelines are below.

WORKSHOP PROCEDURES: As we are a functioning workshop, we take every precaution to clean workspaces, surfaces, products, and interiors.

EMPLOYEE HEALTH: All employees must follow state and regional guidelines regarding covid-19 best practices for self-quarantining when feeling ill.

CUSTOMER HEALTH: If you have recent contact or exposure to someone with covid-19 or symptoms of illness, we ask that you reschedule your shopping appointment with us.

IN-STORE PAYMENTS: We accept cash and cards in store at this time.