Virtual & In-Store
Shop with us virtually or in-store! Schedule an appointment to shop with Crystalyn in her private workshop in Seattle.
Guarantee & Repairs
Read about our quality commitment and learn what to do should the unthinkable happen to your beloved bag.
Care & Use
Curious about how to care for your bag, and which fabrics you can throw in the machine to wash? Read our FAQ!
Repairs Address
3403 31st Ave W
BSMT
Seattle, WA 98199
Customer Service
(212) 390-1710
Have a burning question?
If you can't find the answer to your question about shipping prices, sold-out bags or returns on our customer service FAQ, please use the form to get in touch!
Workshop Safety Guidelines
If you're visiting our workshop in Seattle, please check with regional health officials for best practices.
Other guidelines are below.
WORKSHOP PROCEDURES: As we are a functioning workshop, we take every precaution to clean workspaces, surfaces, products, and interiors.
EMPLOYEE HEALTH: All employees must follow state and regional guidelines regarding covid-19 best practices for self-quarantining when feeling ill.
CUSTOMER HEALTH: If you have recent contact or exposure to someone with covid-19 or symptoms of illness, we ask that you reschedule your shopping appointment with us.
IN-STORE PAYMENTS: We accept cash and cards in store at this time.