We stand by our work(wo)manship and offer a 1 year guarantee: we will repair or replace your bag free of charge within the first year of your purchase if any defect is found. But, let's face it: nothing looks the same forever. The good thing is, for a fee, we will replace or repair hardware, straps, and zippers for the life of your Crystalyn Kae bag.
Choose from our options below (or if something else needs attention that's NOT on the list - get in touch. We are happy to help!)
We applaud you for choosing an option that is kinder for the planet.