
Repair - Pleat Replacement
- In stock, ready to ship
- Backordered, shipping soon
Although our bags are built to last - Even the best things in life sometimes need a little love. If your bag has exceeded it's 1 year warranty but the pleats are wearing out - don't throw your bag away. We can replace the pleats! We applaud you for choosing an option that is kinder for the planet.
🧵 How It Works:
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Purchase this listing (choose your repair option below)
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We will email a prepaid USPS shipping label within 24 hours (check spam just in case)
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Wash your bag in the washing machine, [Read how to wash your bag here->]
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Send it in using the label we email to you—we’ll take care of the rest and return it to you within 3 weeks
If your bag arrives unwashed, we’ll either return it at your expense or charge a $50 Spa Treatment fee before proceeding.
Please allow 3 weeks for repairs.
Dimensions:
Pockets:
Closure:
Strap:
Carry Style:
Vegan Glazed Coated Canvas. Machine washable, water-resistant, lead-free, and phthalate-free. [Learn more →]
Microsuede Lining: Upholstery-grade vegan microsuede that’s soft yet durable. Washable, lightweight, and built for everyday use
Thread: sewn with super-strong poly-wrapped cotton Tex 60 thread
Hardware Color: Silver colored Nickel-plated brass hardware
Zipper: Genuine YKK zippers
Care instructions: Machine washable
Every Crystalyn Kae bag is crafted to endure daily wear and often looks even better over time. Our coated canvas and upholstery-grade linings are proven to last through every spin of the washing machine and years of adventures.
We stand by our craftsmanship with a sustainability-first approach: if a material or construction issue shows up in the first year, we’ll repair it at no cost.
Beyond that, we’ll help with repairs or guide you in recycling your bag responsibly. Because true sustainability isn’t about “buying new” — it’s about keeping a trusted essential in your life for as long as possible.
👉 Learn more about our Bag Repairs & Sustainability Policy →
- Shipping is FREE on orders over $75 anywhere in the United States.
- $35 USD flat fee for International Shipping. VAT and Customs Fees are customers responsibility and will be charged separately.
Returns and exchanges are happily accepted within 14 days of receipt.
Returned bags must be in unused condition, and cost of returned items is the customer's responsibility. See our FAQ page for more details.