close up of green pleated purse Repair

Repair - Pleat Replacement

Regular price$125.00
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  • In stock, ready to ship
  • Backordered, shipping soon

Although our bags are built to last - Even the best things in life sometimes need a little love.  If your bag has exceeded it's 1 year warranty but the pleats are wearing out  - don't throw your bag away.  We can replace the pleats! We applaud you for choosing an option that is kinder for the planet.

🧵 How It Works:

  1. Purchase this listing (choose your repair option below)

  2. We will email a prepaid USPS shipping label within 24 hours (check spam just in case)

  3. Wash your bag in the washing machine, [Read how to wash your bag here->]

  4. Send it in using the label we email to you—we’ll take care of the rest and return it to you within 3 weeks

If your bag arrives unwashed, we’ll either return it at your expense or charge a $50 Spa Treatment fee before proceeding.

Please allow 3 weeks for repairs.

 

Dimensions:

Pockets:

Closure:

Strap:

Carry Style:

Vegan Glazed Coated Canvas. Machine washable, water-resistant, lead-free, and phthalate-free. [Learn more →]

Microsuede Lining: Upholstery-grade vegan microsuede that’s soft yet durable. Washable, lightweight, and built for everyday use

Thread: sewn with super-strong poly-wrapped cotton Tex 60 thread

Hardware Color: Silver colored Nickel-plated brass hardware

Zipper: Genuine YKK zippers


Made in USA: Seattle, WA

Care instructions: Machine washable

Every Crystalyn Kae bag is crafted to endure daily wear and often looks even better over time. Our coated canvas and upholstery-grade linings are proven to last through every spin of the washing machine and years of adventures.

We stand by our craftsmanship with a sustainability-first approach: if a material or construction issue shows up in the first year, we’ll repair it at no cost.

Beyond that, we’ll help with repairs or guide you in recycling your bag responsibly. Because true sustainability isn’t about “buying new” — it’s about keeping a trusted essential in your life for as long as possible.

👉 Learn more about our Bag Repairs & Sustainability Policy →

  • Shipping is FREE on orders over $75 anywhere in the United States.
  • $35 USD flat fee for International Shipping. VAT and Customs Fees are customers responsibility and will be charged separately.


Returns and exchanges are happily accepted within 14 days of receipt.

Returned bags must be in unused condition, and cost of returned items is the customer's responsibility. See our FAQ page for more details.

Stacked vintage fabrics in soft, rich textures—showcasing the reclaimed materials used in Crystalyn Kae bags

What sustainability really looks like

From reclaimed fabrics to thoughtful repairs, we're redefining what a sustainable designer bag should be.
read the full story
Close-up of water droplets on a blue surface

How to wash your bag

Step-by-step care tips for machine-washable bags that go the distance
washing instructions
Person cutting a colorful woven fabric with a yellow tool on a grid surface.

why our Bags are Made in the USA

Small-batch craftsmanship, vintage machines, and real purpose.
see how we make them

Customer Reviews

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Emily B.
It's like a brand new bag!

I purchased a shoulder bag with pleats from Crystalyn Kae nearly 10 years ago, and have used it daily. We've been through a lot together, me and this bag. I'm so glad that instead of throwing it away because of the wear, that I was able to have it repaired.

The amazing vegan leather has held up beautifully, but with so much use, the vintage fabric used in the pleats wore out. I continued to use it and eventually I wore it to shreds. Thankfully, Crystalyn offers repairs on the pleats, even 10 years later! I was nervous that with the amount of wear it perhaps would be unable to be repaired. Not the case! I had some beautiful upholstery weight vintage floral fabric in my stash, and though Crystalyn always has gorgeous fabrics to choose from, I was happy that I could send that along with my bag to be used. For my bag, the pleats were completely replaced. Its like a brand new bag! The entire process was exactly as it is stated in the listing and took just under 3 weeks.

Thank you for offering this sustainable option! I'm beyond thrilled with my repaired bag.

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