Repair - Shoulder Straps replacement -
- In stock, ready to ship
- Backordered, shipping soon
👜 Strap Replacement – Metier & Troubadour Totes
Give Your Favorite Bag a Fresh Start. Your Metier or Troubadour tote has been by your side for years—maybe even earning compliments from strangers or tagging along through big life moments. If the straps have started to wear or crack, we can replace both and help your favorite bag feel as good as new again.
🧵 How It Works:
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Purchase this listing (choose your repair option below)
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We will email a prepaid USPS shipping label within 24 hours (check spam just in case)
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Wash your bag in the washing machine, [Read how to wash your bag here->]
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Send it in using the label we email to you—we’ll take care of the rest and return it to you within 3 weeks
If your bag arrives unwashed, we’ll either return it at your expense or charge a $50 Spa Treatment fee before proceeding.
✨ Repair Options:
🧰 Standard Strap Replacement – $75
You wash the bag, we replace the straps. A great option if you’re already familiar with how to care for your bag at home.
🧼 Strap Replacement + Spa Treatment – $125
Let us handle the deep clean for you. This option includes vacuuming, stain spot treatment, and machine washing before we repair the straps—ideal if you don’t have a washer or just want a little extra care.
💡 A Few Notes:
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We’ll replace both straps unless you request otherwise.
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If your bag is vintage or shows signs of deeper wear, we’ll contact you with options to ensure your repair holds up beautifully.
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Thread color may vary slightly—feel free to leave a note at checkout if you'd like us to match it as closely as possible.
💬 What Customers Say:
"Love love love my Metier bag... now with new straps my shoulders won't be pinched!"
"Seven years in—and it earned new straps!"
"So relieved I could send it in for a fix. It looks like new!"
Because when a bag is this good, it’s worth repairing—not replacing.
Dimensions:
Pockets:
Closure:
Strap:
Carry Style:
- Shoulder strap
Vegan Glazed Coated Canvas. Machine washable, water-resistant, lead-free, and phthalate-free. [Learn more →]
Microsuede Lining: Upholstery-grade vegan microsuede that’s soft yet durable. Washable, lightweight, and built for everyday use
Thread: sewn with super-strong poly-wrapped cotton Tex 60 thread
Hardware Color: Silver colored Nickel-plated brass hardware
Zipper: Genuine YKK zippers
Care instructions: Machine washable
Every Crystalyn Kae bag is crafted to endure daily wear and often looks even better over time. Our coated canvas and upholstery-grade linings are proven to last through every spin of the washing machine and years of adventures.
We stand by our craftsmanship with a sustainability-first approach: if a material or construction issue shows up in the first year, we’ll repair it at no cost.
Beyond that, we’ll help with repairs or guide you in recycling your bag responsibly. Because true sustainability isn’t about “buying new” — it’s about keeping a trusted essential in your life for as long as possible.
👉 Learn more about our Bag Repairs & Sustainability Policy →
- Shipping is FREE on orders over $75 anywhere in the United States.
- $35 USD flat fee for International Shipping. VAT and Customs Fees are customers responsibility and will be charged separately.
Returns and exchanges are happily accepted within 14 days of receipt.
Returned bags must be in unused condition, and cost of returned items is the customer's responsibility. See our FAQ page for more details.
