close up detail of brown hobo bag zipper

Repair - Zipper replacement

Regular price$75.00
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  • In stock, ready to ship
  • Inventory on the way
  • Free shipping to US, $35 international

Although our bags are built to last - Even the best things in life sometimes need a little love.  If your bag has exceeded it's 1 year warranty and your zipper has reached the end of it's life - don't throw your bag away.  We can replace the zipper! We applaud you for choosing an option that is kinder for the planet.

Purchase this listing, to alert us that it's en route and keep an eye out for a pre-paid shipping label within 24 hours.

Then:

Wash your bag  (we will NOT accept unwashed bags for repair. Unwashed bags will be returned at the owners expense):

    1. Empty the contents of the bag - check all the pockets.  We cannot be held responsible for items left inside of bags.
    2. Pull the lining to the outside.
    3. Vacuum out the inside bottom lining - this is where all the gunk collects and is the entry point that we will need to access to open your bag and repair it.
    4. Add a tablespoon of laundry soap to the washer.
    5. Throw your bag in the washing machine on gentle cycle (yes, we promise you won't hurt it a bit!)
    6. Hang it to dry. (Do not put your bag in the dryer or dry-clean.)

Use the pre-paid label we emailed to you to ship to us.

 

Please allow 3 weeks for repairs.

 

Customer Reviews

Based on 6 reviews
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K
Katrina K.
thrilled!

My large hobo I purchased 6+ years ago, is as good as new - thanks to a zipper replacement. Perfect craftsmanship!

N
Norah
looking forward to another 10 years of use!

Just wanted to say thank you! My repaired bag arrived earlier this week and it looks great! I'm looking forward to another 10 years of use!

A
Anonymous
Great products and service!

I LOVE my non-leather bags! No one believes that they are not leather! And they last beautifully, and when the zipper broke on one (after several years), the repairs made my bag look like new!

C
Colleen
looking forward to using my favorite purse again!

I discovered your designs years ago when you were on Etsy. Your purse was my first "grown up" purse and it's been my go-to accessory ever since...right up until the moment the zipper broke while my friend and I explored London. Every place I went to said it wasn't worth repairing the zipper, but they don't know how much I love this purse. I was relieved to discover that you're able to replace zippers. I'm looking forward to using my favorite purse again.

E
Erin L.
Again and again...

I just adore the medium Hobo bag as a busy working mom because of its versatility and style. The fabric still looks brand new even though I have used it daily for a few years now. So, of course, this being the 2nd bag, I had to repair the zipper and it works like a charm! She even included a bonus earbud organizer which is so cute and useful. I will definitely continue to buy CK products and tell anyone I can about the products and company. Thank you for making a product that is super cute and durable!

How to machine wash your bag?

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Why are Crystalyn Kae bags made in the USA?

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