Vegan Handbag Guarantee

Lifetime Guarantee

Crystalyn Kae offers a complete, lifetime guarantee for hobos, crossbody bags, shoulder bags, and handbags. If the unthinkable happens and your bag is damaged or broken, we will repair it free of charge.

If your bag is damaged or broken, our lifetime guarantee allows you to send it back to us for repairs. We’re here for you to repair damage to zippers, lining, and straps. 

How to Start a Repair Claim

Fill out the form below to get started. 

Repair Form

Repair Address

Repair Claim Form

Mail your bag to: 

Crystalyn Kae Designs
254 36th Street Suite C555, Box 77
Brooklyn NY 11232

Please e-mail us at with a tracking number when you have it.

Please note that some exclusions may apply.

Have more questions?

Call Us | E-Mail Us 

Facebook | Instagram